Payment Policy

Last Updated: April 24, 2026

Overview

This Payment Policy outlines the accepted payment methods, billing terms, and transaction conditions for purchases made through American Prime Pallet Liquidators LLC.

All orders must be paid in full and successfully verified before processing and shipment.

Accepted Payment Methods

We accept the following secure payment methods:

  • Credit Cards (Visa, Mastercard, American Express, Discover)

  • Debit Cards

  • PayPal

All payments are processed in United States Dollars (USD).

Payment Processing

  • Payments are processed at the time of checkout.

  • Orders will not be processed or shipped until payment has been successfully completed and verified.

  • Once payment is confirmed, orders enter our 1–3 business day processing period.

Payment Security

We take the security of our customers seriously.

  • All transactions are protected using SSL (Secure Socket Layer) encryption.

  • Payment information is processed through secure third-party payment providers.

  • American Prime Pallet Liquidators LLC does not store full credit card information.

Order Confirmation

After a successful payment, customers will receive:

  • An order confirmation email

  • Payment confirmation details

  • Shipping notifications once the order has been dispatched

If you do not receive a confirmation email, please contact our support team.

Failed or Declined Payments

If a payment fails or is declined:

  • The order will not be processed.

  • No shipment will be scheduled.

  • Customers may need to contact their bank or use an alternative payment method.

Fraud Prevention & Verification

To protect both customers and our business:

  • Orders may be subject to additional verification procedures.

  • We reserve the right to cancel or refuse any order suspected of fraudulent or unauthorized activity.

  • Additional identification or documentation may be requested before certain transactions are processed.

Billing Information Accuracy

Customers are responsible for providing accurate billing information.

Incorrect or incomplete billing details may result in:

  • Payment delays

  • Order cancellation

  • Processing issues

Refunds

Refunds are handled in accordance with our Refund & Returns Policy.

  • Approved refunds are issued to the original payment method used for purchase.

  • Refund processing typically takes 5–10 business days after approval.

  • Processing times may vary depending on your financial institution.

Pricing & Currency

  • All prices are listed in United States Dollars (USD).

  • Prices are subject to change without prior notice.

  • Any applicable taxes will be calculated during checkout.

Chargebacks & Payment Disputes

Before initiating a chargeback, customers are encouraged to contact us directly so that we can resolve the issue promptly.

Unauthorized or fraudulent chargebacks may be investigated and disputed to protect our business and customers.

Contact Information

For payment-related questions or concerns, please contact us:

American Prime Pallet Liquidators LLC

📍 Address:
1200 Lathrop St
Houston, TX 77020
United States

📞 Phone: +1 210-564-7424

📧 Email: info@americanprimepalletliquidatorsllc.com

Business Hours

🕒 Monday – Friday: 9:00 AM – 6:00 PM (EST)
🕒 Saturday – Sunday: Closed