Customer Help

Everything you need to order, ship, return and get support from American Prime Pallet Liquidators. Can’t find an answer? Call +1 210-564-7424 or email info@americanprimepalletliquidatorsllc.com, Monday to Friday, 9:00 AM to 6:00 PM EST.

Shipping and Delivery

Free standard freight shipping on every order to all U.S. states, including Alaska, Hawaii, Puerto Rico and U.S. territories. Orders are processed in 1–2 business days and delivered in 3–7 business days by LTL freight, curbside. Read the shipping and delivery policy or track your order.

Returns and Refunds

Request a return within 30 days of delivery for new, unused items. No restocking fee. Report damaged or incomplete orders within 48 hours of delivery. Read the refund and returns policy.

Payment and Sales Tax

See accepted payment methods on our payment policy and how tax is applied on our sales tax policy.

Visit Our Warehouse

Warehouse and yard visits are by appointment at 1200 Lathrop St, Houston, TX 77020. Read the visitation policy and book an appointment.

Legal

Terms and Conditions · Privacy Policy

Frequently Asked Questions

Quick answers to common questions are on our FAQ page.

Contact Us

American Prime Pallet Liquidators LLC
1200 Lathrop St, Houston, TX 77020
Phone: +1 210-564-7424
Email: info@americanprimepalletliquidatorsllc.com
See our contact page to send a message.